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About Zoom

Zoom is a cloud-based platform for video and audio conferencing, mobile collaboration, and simple online meetings. Zoom's web-based conferencing uses high-quality video and audio and is accessible on MacOS, Windows, iOS and Android mobile devices. Additionally, Zoom can be used with conventional phone lines for audio conferencing. Finally, this online platform can also connect to existing Polycom, Tandberg, LifeSize, and similar devices.

Centrally supported Zoom is available for MSU faculty, staff and students for the Pro Zoom service. Enhanced access is available by purchasing a license through the MSU Tech Store.

How to get started with Zoom

Browse to https://msu.zoom.us to log in to Zoom service for MSU faculty, staff and students. Please click on the Login and use your MSU NetID/password.

Who should purchase a license and where?

Any MSU faculty, staff or student who wants to host a large meeting having more than 100 participants will need to purchase a license. Purchasing a license for dedicated use with a conference room (physical location) is allowed.

Deeply discounted licenses are available through the MSU Tech Store.

What are the licensing levels and when do they expire?

Full details about the features and limitations for each plan level are available at http://zoom.us/pricing. Note that the pricing reflected on that site does not reflect the MSU-specific pricing available. MSU Plan levels available are:

  • Pro (Zoom Standard) - FREE - unlimited duration for meetings; maximum 100 participants
  • Enterprise (Zoom Extended)* - $224 - unlimited duration for meetings; maximum 300 participants
  • Webinar (100, 500 and 1000 Participants License)* - Monthly and Yearly License available at MSU Tech Store

*Licenses are renewable at the end of November of each year.

Where can I learn more about using Zoom?

You may view the Zoom support information as well as MSU Zoom Basics.

If you encounter log-in issues or need other technical support, Please use this contact form, or contact the DLS help line at 355-2345 (local), or 800-500-1554, or send email to reachout@msu.edu.

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